Return policy

 

Shopping for fragrance oils can be an exciting experience, and we want to ensure that you feel confident and satisfied with your choices. We understand that sometimes, despite our best efforts, a product may not meet your expectations. That’s why having a clear and fair return policy is essential for us.

When you purchase one of our enchanting fragrance oils, we want you to be completely happy with your selection. If for any reason you find that the scent doesn’t resonate with you or if there’s an issue with your order, we’re here to help. Our return policy is designed to make the process as smooth and hassle-free as possible.

To initiate a return, simply reach out to our customer service team. We’re here to listen to your concerns and guide you through the process. Whether it’s a matter of exchanging a fragrance for another scent or returning it for a refund, we want to make sure you feel supported every step of the way.

We believe that fragrance is deeply personal, and it’s important that you find the perfect match for your preferences. If you’re unsure about a scent, we encourage you to explore our curated selection and take your time in making a decision. Remember, it’s all about creating an olfactory experience that brings you joy and comfort.

In the event of a return, please ensure that the product is in its original condition. We want to maintain the quality and integrity of our fragrance oils for all our customers. Once we receive your return, we will process it promptly, whether it’s an exchange or a refund.

Your satisfaction is our priority, and we appreciate your understanding as we work together to find the right fragrance for you. If you have any questions about our return policy or need assistance, don’t hesitate to reach out. We’re here to help you create beautiful memories through scent.

Thank you for being a part of our fragrance community. We look forward to helping you discover the perfect scents that evoke elegance and serenity in your life, Selah.